Privacy Policy

Website
TalentLync Website Privacy Policy

This section applies to visitors of talentlync.com. TalentLync Innovations offers customized software solutions for child development, autism, speech therapy, special education, and therapy center operations. This section explains how we collect, use, and protect information when you visit our website or submit a demo request.

1. Information We Collect

We may collect the following information when you use our website:

• Information you submit through the demo request form, such as your name, center name, center type, city and country, phone number, email address, number of children enrolled, and operational challenge.
• Website usage information, such as pages viewed, device type, browser type, approximate location, referring source, and interaction data collected through analytics tools.
• Technical information needed to keep the website secure and working properly.

2. How We Use Information

We use collected information to:

• Respond to your demo request or enquiry.
• Understand your center's software requirements.
• Improve our website, messaging, and user experience.
• Monitor website performance and marketing effectiveness.
• Protect our website from misuse, spam, or security issues.

3. Demo Form Submissions

When you submit the demo form, your information may be processed by our form handling provider and forwarded to our business email inbox so that we can respond to your enquiry. We use this information only for business communication related to TalentLync.

4. Cookies and Analytics

We use Google Analytics to understand how visitors use our website. Analytics tools may use cookies or similar technologies to collect information such as page views, session activity, device information, and approximate location. This helps us improve the website and understand which content is useful to visitors.

You can control cookies through your browser settings. Blocking cookies may affect how some websites function.

5. Service Providers

We may use trusted third-party service providers for website hosting, analytics, form processing, email delivery, and security. These providers may process information only as needed to provide their services to us.

6. Children's Information

Our marketing website is intended for center owners, administrators, professionals, and business decision-makers. We do not knowingly collect personal information directly from children through this website.

If you contact us about a child development or therapy workflow, please avoid sharing identifiable child information through the public website form.

7. Sharing of Information

We do not sell your personal information. We may share limited information with service providers who help us operate the website and respond to enquiries, or when required by law.

8. Data Retention

We keep enquiry information only for as long as reasonably needed to respond to you, manage business records, improve our services, or meet legal and security requirements.

9. International Visitors

TalentLync Innovations is based in India and serves centers globally. If you contact us from outside India, your information may be processed in India or in countries where our service providers operate.

10. Your Choices

You may contact us to request access, correction, or deletion of information you previously submitted, subject to applicable legal and business record requirements.

11. Security

We take reasonable steps to protect information submitted through our website. However, no internet-based service can be guaranteed to be completely secure.

12. Changes to This Section

We may update this section from time to time. The updated version will be posted on this page with a new "Last updated" date.

13. Contact Us

For privacy questions or requests related to this website, contact us at contact@talentlync.com.

CDC Platform
CDC Platform Privacy Policy

This section applies to users of the CDC Platform, TalentLync Innovations' customized software for child development centers, autism and ABA therapy centers, speech therapy clinics, occupational therapy clinics, and special education centers.

The CDC Platform handles sensitive operational data including child records, therapy session details, staff information, and billing data. Because of this sensitivity, its data practices are governed by dedicated policy documents:

• Children's Privacy Policy — explains how child data within the platform is handled and protected.
• Data Processing Policy — covers how we process, store, and retain platform data, and what data processor agreements govern customer data.
• Security Policy — describes the technical and organizational measures in place to protect platform data.

CDC Platform access is granted through a separate service agreement between TalentLync Innovations and the customer organization. If you are a CDC Platform user and have privacy questions, contact your platform administrator or reach us at contact@talentlync.com.

PanMed
PanMed Privacy Policy

This section applies to users of the PanMed mobile app (Android). PanMed is a household grocery and medicine tracking app developed by TalentLync Innovations. This section explains how we collect, use, and share information about you when you use PanMed.

Effective: 1 January 2025  ·  Last Updated: 11 September 2026

PanMed ("we", "our", or "us") is committed to protecting your personal information and your right to privacy.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

This includes:

• Name, phone number, and email address
• Household inventory data (grocery and medicine items you add, including names, quantities, expiry dates, and optional photos)
• Profile avatar (photo you choose to upload)
• Device information for push notifications

When you sign in, your phone number is transmitted to Google/Firebase infrastructure to deliver an SMS verification code. This is required to verify your identity and create or access your account.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you reminders and notifications about expiring items and low stock
• Process subscription transactions and send related information
• Enable AI-assisted item recognition when you choose to scan a product photo
• Translate app content into your preferred language
• Respond to your comments and questions
• Monitor usage patterns to improve user experience

3. Data Sharing

We do not sell your personal information.

We share data only with the service providers listed in Section 4 (Third-Party Services), solely to operate the features you use. Each provider receives only the data necessary for their specific function.

We may share anonymized, aggregated data for analytics purposes that cannot be used to identify you.

4. Third-Party Services

PanMed uses the following third-party services to operate:

• Google / Firebase — Provides authentication (SMS OTP sign-in), cloud database (Firestore), file storage (Firebase Storage), and server-side functions (Cloud Functions). Your account data, inventory items, and photos are stored on Google Cloud infrastructure.
• OpenAI — Powers the optional AI photo recognition feature. When you scan a product photo, the image is compressed on your device and sent to our secure Firebase Cloud Function, which forwards it to OpenAI for identification. Photos are not stored by OpenAI after processing and are not used to train OpenAI models under our API agreement. AI scan is entirely opt-in.
• Google Cloud Translation API — When you select a non-English language, item names and content may be translated using Google's Translation API. Only text content is sent; no personal identifiers are included.
• RevenueCat — Manages subscription payment processing between PanMed and Google Play Billing. Purchase receipts, subscription entitlement status, and an anonymous device identifier are shared with RevenueCat to verify and activate your subscription.
• Google AdMob / Google Mobile Ads — May deliver advertisements to free or non-premium users. Google may process information needed for ad delivery, measurement, fraud prevention, diagnostics, and, where permitted, personalization. Learn more in Google's Privacy Policy.

5. Advertising and Ad Privacy

PanMed may show banner ads in passive areas of the app and restrained interstitial ads to free or non-premium users through Google AdMob / Google Mobile Ads. Users do not receive ads while their RevenueCat premium entitlement is active.

Google and its advertising technologies may process device or app identifiers where available, IP address, general device and app information, ad impressions and interactions, diagnostics or performance information, and information used for fraud prevention and ad measurement. Google Mobile Ads processes this information directly as needed to provide its services; PanMed does not manually read or store every field that Google may process.

Depending on your region, consent choices, device settings, and Google advertising settings, ads may be personalized or non-personalized. Android may provide advertising or device identifiers to Google Mobile Ads only where permitted by Android, user settings, applicable law, and your consent choices.

Where required, PanMed uses Google's User Messaging Platform (UMP) to request consent, provide privacy choices, and support applicable European and US state privacy requirements. You may see an Ad privacy choices option in PanMed Settings when Google indicates that an in-app entry point is required. Advertising or consent-related failures do not prevent you from using core PanMed features.

6. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use Firebase (Google Cloud) infrastructure with data stored in servers that comply with applicable data protection regulations.

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time (see Section 8).

7. Biometric Data

The App Lock feature may use your device's fingerprint sensor or face recognition to unlock the app.

This biometric processing happens entirely on your device through your phone's operating system (Android BiometricManager). PanMed and its service providers never receive, store, or transmit your biometric data. Raw biometric information never leaves your device.

8. Your Rights and Account Deletion

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your data in a portable format
• Opt out of non-essential communications

To exercise these rights, contact us at contact@talentlync.com.

You can also permanently delete your account from PanMed Settings. For information about the account-deletion process, visit PanMed Account Deletion.

9. Cookies & Tracking

The PanMed mobile app does not use browser cookies. We may use analytics tools to understand app usage patterns. Advertising-related processing is described in Section 5.

10. Children's Privacy

PanMed is intended for adults aged 18 and over. It is not designed for or directed at children. If you believe a child has provided personal information through PanMed, please contact us.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about PanMed's Privacy Policy, please contact us at:
PanMed Support — contact@talentlync.com