Children's Privacy & Parental Consent

Last updated: 6 September 2026

This page explains how the TalentLync CDC Platform (the "Platform") — used by child development, autism, speech therapy, and special education centers to manage children's therapy, attendance, and billing records — collects and uses children's personal and health-related information, and how a parent or legal guardian provides and manages consent for this.

This page applies specifically to data entered into the Platform by a therapy center using TalentLync's software. It is separate from, and in addition to, our general Privacy Policy and Security & Data Protection page, which describe our marketing website and general practices.

1. Who This Page Is For

This page is written for parents and legal guardians of children enrolled at a therapy center that uses the TalentLync CDC Platform, and for the centers themselves in explaining their own data practices to families.

2. What Children's Information Is Collected

Depending on how a center uses the Platform, the following may be collected about a child:

• Basic profile information — full name, date of birth, gender, enrollment date.
• Parent/guardian contact details — name, relationship, phone number, email address.
• Therapy and clinical records — assessments, SOAP notes, therapy goals and progress, diagnosis-related information entered by therapists.
• Attendance records — which sessions or classes a child attended. These records may also include the attending therapist's GPS location and a selfie photograph captured at the moment of punch-in or punch-out; this is staff identity-verification data and not information about the child, but it forms part of the same session attendance record.
• Billing information — fees, invoices, and payment history linked to the child's enrollment.
• Documents uploaded by the center relating to the child (e.g. assessment reports).

The Platform does not require or request a child's own login, and children do not directly use the Platform themselves. All information is entered by center staff (administrators, therapists) on the child's behalf.

3. Why This Information Is Collected

Information is collected and used so that a center can:

• Deliver and document therapy sessions and track progress over time.
• Manage attendance and scheduling.
• Generate accurate bills and maintain financial records.
• Communicate with parents/guardians about their child's care.
• Maintain records required for clinical, operational, or legal purposes.

4. Parental / Guardian Consent

A center should obtain clear, informed consent from a child's parent or legal guardian before entering that child's information into the Platform, covering, separately:

• Collection and storage of the child's basic profile information.
• Collection and storage of the child's therapy, assessment, and health-related information.
• Any optional communications (e.g. SMS/WhatsApp appointment reminders), which a parent/guardian may decline without affecting the core service.

Consent should be recorded with the date it was given and the identity of the parent or guardian who gave it, and should be capable of being withdrawn at any time (see Section 8).

5. Who Can Access a Child's Information

Access is limited to authorized staff at the center where the child is enrolled, based on their role (e.g. a therapist can see the children assigned to them; an administrator can see records for their branch). TalentLync does not use children's data for its own marketing, advertising, or any purpose unrelated to providing the Platform to the center.

Parents and legal guardians may be granted access to a dedicated mobile app view of their child's records. This access is available only through an invitation initiated by the center — parents cannot self-register. Once invited, a parent or guardian can view their own child's session attendance, therapy progress notes, and billing information only. They cannot view any other child's data, and their access level is set and managed entirely by the center.

6. Staff Information Collected by the Platform

In addition to children's records, the Platform collects certain information from therapists and center staff in connection with their work. This section is included here because some of this data is captured as part of the same session and attendance records described above.

• GPS location — A therapist's device location is recorded only at the moment of attendance punch-in and punch-out. The Platform does not track staff location continuously or at any other time.
• Selfie photograph — A photograph is captured from the therapist's device camera at the moment of punch-in or punch-out, for identity verification purposes. This photograph is stored as part of the attendance record for that session.
• Voice-to-text dictation — Therapists may optionally use their device's microphone to dictate clinical notes. Speech recognition is processed on-device using the phone's built-in speech engine. The audio itself is never recorded, stored, or transmitted to TalentLync's servers or any third party — only the resulting text is saved.

7. How Long Information Is Kept

Each center is responsible for setting its own retention period for a child's records after that child leaves or completes their program, in line with applicable clinical record-keeping and legal requirements. Parents/guardians may ask their center directly how long their child's records will be kept.

8. Parental / Guardian Rights

A parent or legal guardian may, by contacting the center directly:

• Ask what information is held about their child.
• Ask for corrections to inaccurate information.
• Withdraw previously given consent.
• Request deletion of their child's information, subject to any legal or clinical record-keeping requirements that may require certain records to be kept for a period even after a withdrawal request.

Withdrawing consent or requesting deletion may affect a center's ability to continue providing services to that child.

9. Where Information Is Stored

The Platform's servers are located outside India (in Singapore). Information may therefore be processed and stored outside the country in which the center and family are located, using providers that maintain reasonable technical and organizational security measures.

10. Third-Party Service Providers

The Platform uses the following third-party providers in connection with the data described on this page. Both providers are contractually restricted from using data processed on our behalf for their own purposes, including training, advertising, or product improvement.

• Cloudinary — Stores uploaded image files, including attendance selfie photographs and staff signature files. Images are transferred to and stored on Cloudinary's servers when captured through the Platform.
• OpenAI — When a therapist uses the optional "AI Summary" feature on a clinical note, the text of that note is sent to OpenAI's API to generate a suggested summary. The therapist reviews and may edit the suggested text before saving it. Use of this feature is optional; if a therapist writes the note manually, no data is sent to OpenAI.

11. Grievance Officer

Questions or complaints about how a child's information is handled on the Platform can be directed to the center that enrolled the child in the first instance, or to TalentLync's designated contact below.

Email: contact@talentlync.com

12. Changes to This Page

This page may be updated from time to time. The "Last updated" date at the top will reflect the most recent revision.