Data Processing & Subprocessor Notice
Last updated: 31 May 2026
TalentLync is an application development company offering customized software solutions for child development, autism, speech therapy, special education, and therapy center operations. This notice explains, at a high level, how data may be processed when a center engages TalentLync for software development, customization, implementation, support, or related services.
1. Roles and Responsibilities
Depending on the service arrangement, the customer center may act as the controller or owner of the data entered into its implemented software system, while TalentLync may act as a service provider, developer, processor, or implementation partner for agreed services.
Each customer is responsible for determining what personal information is collected, how it is used, who can access it, and how long it should be retained, subject to applicable laws and the customer’s internal policies.
2. Types of Data That May Be Processed
Depending on the implementation scope, customer systems may process information such as:
- Center profile, branch, department, and operational information.
- Staff, therapist, teacher, administrator, and management user information.
- Child profile, attendance, assessment, therapy, goal, progress, and documentation records.
- Parent or guardian contact details and communication records.
- Billing, invoice, fee, payment, subscription, and reporting information.
- System activity, login, access, audit, and support-related information.
3. Purposes of Processing
Data may be processed for purposes such as:
- Developing, configuring, and customizing the customer’s application.
- Supporting assessments, therapy sessions, attendance, billing, parent communication, and reporting workflows.
- Providing implementation, training, troubleshooting, maintenance, and support.
- Improving system reliability, security, performance, and user experience.
- Helping the customer migrate, export, organize, or review operational data where agreed.
4. Customer Instructions
TalentLync processes customer data based on the agreed project scope, customer instructions, and applicable service documents. We do not use customer data for unrelated purposes unless permitted by the customer or required by law.
5. Subprocessors and Service Providers
TalentLync may use trusted third-party service providers or subprocessors to support website hosting, application hosting, databases, storage, analytics, form handling, email delivery, communication, automation, development, monitoring, or security. The exact providers may vary depending on the customer’s implementation model.
| Category | Purpose |
|---|---|
| Cloud hosting and infrastructure | Hosting websites, applications, databases, storage, and related infrastructure. |
| Form handling and email tools | Receiving demo requests, enquiries, notifications, and business communication. |
| Analytics and monitoring tools | Understanding website usage, performance, traffic sources, and system reliability. |
| Communication and automation tools | Supporting customer communication, reminders, notifications, and workflow automation where configured. |
| Development and support tools | Managing code, deployment, issue tracking, documentation, and support workflows. |
6. Security Measures
Security controls may vary based on the platform and project scope. TalentLync may support measures such as HTTPS, role-based access, restricted user permissions, secure configuration, audit fields, backup discussions, and access review practices.
7. Access to Customer Data
TalentLync personnel or approved service providers may access customer data only when needed for agreed development, configuration, support, troubleshooting, migration, training, or operational assistance.
8. Confidentiality
Customer information shared with TalentLync for project delivery should be treated as confidential business information. Specific confidentiality obligations may be included in the customer agreement or proposal.
9. International Processing
TalentLync is based in India and may serve customers globally. Depending on the tools and hosting model selected, data may be processed in India or in countries where our service providers operate.
10. Data Retention and Deletion
Retention, export, backup, and deletion arrangements should be agreed with each customer based on the project scope, hosting setup, legal requirements, and operational needs. Customers may request data export or deletion support as permitted by the applicable agreement and system configuration.
11. Sensitive Child and Therapy Data
Because child development and therapy centers may handle sensitive information, customers should avoid sharing unnecessary child records through public channels. Sensitive operational or child-related data should be handled only through approved systems and access-controlled workflows.
12. Changes to This Notice
We may update this Data Processing & Subprocessor Notice from time to time as our services, providers, or implementation practices evolve. The updated version will be posted on this page with a new “Last updated” date.
13. Contact Us
For data processing or subprocessor questions, contact us at contact@talentlync.com.